This week discuss how the minor details that are sometimes overlooked could be dictating the results we are seeing from our BNI membership.

Most of our day we tell potential customers and those we are networking with about how great our customer service really is.  We feel the need to tell them that they can trust us with their customers and that we will take great care of them.  In this week's episode Tim and Eric discuss why this is actually a waste of time in BNI.